BUSNC 162 - Retailing and Customer Service

This course provides an overview of the retail industry and the critical role of customer service in creating a successful retail business. Students will learn the fundamentals of retailing, explore various retail formats, and develop essential customer service skills to enhance customer satisfaction and loyalty.

Course Duration: 12 hours (customized scheduling).

For more information, contact Corporate-Ed@mohave.edu.

Mohave College Corporate Education works to empower our workforce and businesses through tailored professional development solutions that enhance and upskill employees and drive organizational success. Our focus is on flexibility and meeting you where you are in your professional journey. 

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